Shipping & Returns
Everything you need to know about getting your furniture delivered and our hassle-free return policy
Free Shipping
Complimentary delivery on all orders over $100
Secure Packaging
Every item is carefully packed to arrive in perfect condition
Easy Returns
14-day hassle-free return policy on all standard items
Shipping Information
Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive an email notification once your order has been shipped with a tracking number.
Delivery Areas
We currently deliver within the continental United States. International shipping is available for select items — please contact us for a quote. Additional charges may apply for remote or hard-to-access locations.
Large Item Delivery
Furniture items are delivered via specialized freight carriers to ensure safe transport. Our delivery team will contact you to schedule a convenient delivery window. White-glove delivery service is available in select areas for an additional fee.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your delivery status on our website or directly through the carrier's tracking page.
Estimated Delivery Times
Standard Shipping
5-10 business days
Express Shipping
2-4 business days
White-Glove Delivery
7-14 business days
Custom/Made-to-Order
3-6 weeks
Return Policy
Return Window
You may return most items within 14 days of delivery for a full refund or exchange. Items must be in their original, unused condition with all original packaging and tags intact.
Non-Returnable Items
Custom-made, personalized, or made-to-order furniture cannot be returned unless it arrives damaged or defective. Clearance and final-sale items are also non-returnable.
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds are issued to the original payment method. Please note that it may take additional time for your bank to reflect the refund.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will arrange a free replacement or full refund at no cost to you.
How to Return an Item
Contact Us
Reach out to our support team via email or the contact page with your order number and reason for return.
Get Approval
We will review your request and send you a return authorization with instructions within 24 hours.
Ship the Item
Pack the item securely in its original packaging and ship it to the address provided. For large items, we will arrange carrier pickup.
Receive Your Refund
Once we inspect the returned item, your refund will be processed within 5-7 business days.
Still have questions?
Our support team is ready to help with any shipping or return inquiries.
Contact Support